Design Science, looking back to Deming and at User Experience #mosocoop #mtw3

Earlier today I got an update from Antony Upward on his work on a Strongly Sustainable Business Model. I am interested in this both in relation to a Model of a Sustainable Organisation - MoSO - an update on Deming ands also #mtw3 , a conference on applied management theory.

Antony Upward includes Design Science as part of his approach

The Management Theory at Work - #mtw3 - online phase has found Design Science as part of John Burgoyne's take on whatever follows the end of leadership, and in Diana Laurillard's recent book on designing teaching. So I am looking for more on Design Science to connect this as a flow.

The impression I get is that interest in Design Science has come through work on computer interfaces and websites. I can't find many references on this though, except on YouTube so this link is worth repeating

At the Futures Conference at the LCC I heard several speakers discuss user experience as part of design for websites, mobile and games. Probably a lot the method could be described through terms developed by Deming but it is worth exploring how the new terms are used. There are various descriptions of a learning loop and it may be easier to accept the words people start with.

Back to Antony Upward. His recent blog post describes a presentation from the late stages of his PhD research

Two more links he suggests -

If you want an good intro on what SSBMG is doing take a look at and the new posts this week at


By the way, slightly off topic. Last week discussing the problems of web access in villages near Exeter ( Devon, UK ) I came across a new phrase - "unsustainable communities" . It seems not to be official but I have found it on sites complaining about bad bandwidth. Apparently a "sustainable community" is the sort of place that should have broadband. But by implication there are "unsustainable communities" as well. Presumably these are places where there is no obligation for broadband to be available. Not sure I have got this right. But definitions of "sustainable" vary so if there really is an official policy on "unsustainable communities" it would be interesting to know what this means.